Costa Rica's Call Center gives your offshoring strategy a competitive business advantage by providing more than twice the number of highly trained and educated bilingual BPO staff for the same price as you would pay within your local area for one higher paid and less well trained call center agent.

The high demand for bilingual call center services has provided our company with an abundance of respectable resumes of qualified telemarketers that want to work with and for you.

We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.

In today's highly competitive nearshore outsourcing market, a closer proximity to the United States , Central Time Zone and Spanish language capability as an added value are now considered almost basic BPO requirements when making a decision on what call center to use for your important telemarketing project. Leaving this to chance is not even an option anymore. Many of the Central American offshore call center agents are bilingual in their native Middle Eastern or Asian language which is difficult to the north American ear. Whereas Spanish is more useful and practical as a second language for potential untapped markets throughout the north, Central and South American populations as well as those countries where Spanish is either a primary or secondary language.

This aspect alone has made Costa Rica a very attractive Latin America nearshore outsourcing experience. Most importantly, you can take advantage of the international tax laws granted to international companies that invest in Costa Rica and its local call center economy. The potential savings and benefits will make your outsourcing campaign a very wise BPO business decision.

Our Latin American call center software can handle any size BPO campaign while our highly trained nearshore call center management team can offer your business a proven method of expanding or staying in contact with your current customers without the stress and added time needed by you in order to hire and train call center telemarketers by yourself.


Costa Rica's Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

Central America BPO software is as important to an outsourced campaign as telemarketing training. Both areas must be secure, reliable and willing to out perform the same call center competition that you are currently considering. Costa Rica has a very solid infrastructure , stable democratic government, very competitive labor costs and a telemarketing job pool that is especially attunded to the north American culture. Offshoring call center jobs are some of the top paying career opportunities in Costa Rica. This differs greatly from other countries that consider it as a starting position in a dead end call center company. Turnover at these other locations are five to ten times more than in Costa Rica.

In addition, unlike other traditional offshore call centers, Costa Rica's Call Center stays focused on managing no more than a two hundred and fifty agent call center, one outsourced or outbound customer service campaign at a time in order to properly control quality, performance and positive BPO morale. Once capacity is reached at one of our call centers, another location will be created with the same nearshore BPO structure and Central American business plan in order to keep our bilingual call center results and expectations consistently higher than that of the telemarketing competition.
 


http://www.costaricascallcenter.com

The most beautiful beach I've ever seen...A 40 minutes hike from Montezuma, passing through Piedra Colorada (Balanced rock sculpture garden), Nicolás Wessberg Natural Reserve, and a seaturtle nesting beach, is Playa Grande. Gigantic, really long, broad, flat, and pure sand beach. No roads, no resorts, no houses, no camping allowed. Pure nature.

Every now and then here in Cabuya, there is a dog that follows you. He keeps you company for a while, like a guardian angel. That day, it was this cute puppy. He was diving for rocks, taking them out of the water.

An island reachable by foot at low tide. Right close to home, in Cabuya. In the middle of the island there is a cemetery, and vultures... I go there often. 

“Live fences”. Brilliant idea. You see it a lot here. Trees planted close together with barbed wire woven between the trees. Very low maintenance. They cut branches off...or not.

I was wondering what animal was digging the holes in the garden at night. The most amazing animal I've ever seen. 

Sometimes I film bugs with a micro lens on my iPhone. The result is interesting and a bit gross.

One day, on a beach the other side of the peninsula. As I was taking pictures, a man on his horse broke up a fight between 3 dogs.

I love the cows in Costa Rica.

A 15 minutes hike from the road, near Montezuma. A waterfall with a pool of cold water underneath. 

Patches of outer bark are shed annually at different times, showing a bright green inner bark. This then darkens and matures to give blue, purple, orange and then maroon tones. The previous season’s bark peels off in strips to reveal a brightly colored new bark below. The peeling process results in vertical streaks of red, orange, green, blue and gray.

The army raid will seek out and capture mostly spiders and insects, such as caterpillars, millipedes, cockroaches, or katydids. The army will attack other ant colonies and wasp nests. Vertebrates with any speed are usually able to escape these arthropod predators, but when given the opportunity the ants will pursue frogs, lizards and snakes.